Privacy Policy

Dental Trip is a platform that connects international travelers with reputable dental clinics in Vietnam and provides optional travel packages for those who wish to combine dental care with tourism. Protecting your privacy and personal data is our top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and related services.

1. Scope of Policy

This Privacy Policy applies to all users, including international patients and partner clinics, who access or use our website and services. By using our platform, you agree to the terms described in this policy.

2. Information we collect

We may collect the following types of information:

Personal Information: Full name, email address, phone number, nationality, date of birth, and passport details (if required for booking or travel purposes).
Medical Information: Dental health records, treatment preferences, and related health details (only with your explicit consent).
Payment Information: Billing address and payment details (processed through secure third-party payment providers; we do not store full card details).
Technical Information: IP address, device information, browser type, cookies, and usage data.

3. How we use your information

Your information may be used for the following purposes:

To confirm bookings and connect you with the most suitable dental clinic.
To arrange travel packages and related tourism services.
To communicate with you about your appointments, services, or inquiries.
To improve our website, services, and user experience.
To comply with applicable laws and regulations

4. Sharing your information

We may share your information with trusted third parties only when necessary:

Partner Dental Clinics in Vietnam for treatment and consultation purposes.
Travel Service Providers for tours, accommodations, and transportation.
Payment Gateways for secure financial transactions.
Legal Authorities when required by law or regulation.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Storage & Security

Your information may be stored on secure servers located in Vietnam
We retain data only as long as necessary to fulfill the purposes outlined in this policy, or until you request deletion.
We use SSL encryption, restricted access, and multi-layered security protocols to protect your data from unauthorized access, loss, or misuse.

6. Your Rights

As a user, you have the following rights:

The right to access and request a copy of your personal data.
The right to update or correct inaccurate information.
The right to request deletion of your personal data.
The right to withdraw consent for certain data processing activities.
The right to opt-out of marketing communications.

To exercise these rights, please contact us at the email below.

7. Third-Party Services and Links

Our platform may contain links to external websites, including dental clinics, hotels, and travel providers. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before sharing your personal data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the “Effective Date” revised accordingly.

9. Contact Information

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

Email: support@bookingcare.vn
Address: Lot B4/D21, Cau Giay New Urban Area, Dich Vong Hau Ward, Cau Giay District, Hanoi City, Vietnam